Product | Help menu command to activate | Help menu command to deactivate | Notes |
---|---|---|---|
Creative Cloud app versions Creative Cloud 2019 and later | Help > Sign In | Help > Sign Out (your Adobe ID) | For instructions, see Activate and deactivate Creative Cloud apps. For issues, see Licensing errors | Creative Cloud 2019. |
Creative Cloud app versions Creative Cloud 2018 and prior | Help > Sign In | Help > Sign Out (your Adobe ID) | For instructions, see Activate and deactivate Creative Cloud apps. For issues, see Troubleshoot Creative Cloud activation errors. |
Acrobat DC | Help > Sign In | Help > Sign Out(your Adobe ID) | For instructions, see Activate and deactivate Creative Cloud apps. For issues, see Troubleshoot Creative Cloud activation errors. |
Acrobat XI, X | Help > Activate | Help > Deactivate* | Adobe Acrobat XI and X activate automatically as soon as the software detects an internet connection. To activate Acrobat manually, use the Activate command. For issues, see Activation and deactivation troubleshooting. |
Creative Suite 6 | Help > Activate | Help > Deactivate* | Activate your software within the first seven days of use. For issues, see Activation and deactivation troubleshooting. |
Creative Suite 5 | Help > Activate | Help > Deactivate* | Creative Suite 5 apps activate automatically as soon as the software detects an internet connection, or the software prompts you to activate it during installation. For issues, see Activation and deactivation troubleshooting. |
Creative Suite 2 & 3 Acrobat 7, 8, & 3D Audition 3 | N/A | N/A | Our aging activation servers for earlier versions of Acrobat and Creative Suite (CS) applications had to be retired. Without the activation servers, these applications display an activation or connection error when trying to verify a license. To install a version that doesn't require activation, see either Error: 'Activation Server Unavailable' | CS2, Acrobat 7, Audition 3 or Activation or connection error | CS3, Acrobat 8. |
FrameMaker RoboHelp TCS | Help > Sign In | Help > Sign Out | The product activates once you start it for the first time after entering the serial number. For help finding the serial number, see Find your serial number or redemption code. |
Photoshop Elements Premiere Elements | Help > Sign In | Help > Sign Out | The product activates once you start it for the first time after entering the serial number. For help finding the serial number, see Find your serial number or redemption code. |
Flash Player Acrobat Reader Shockwave Player | N/A | N/A | You don’t need to activate these products. |
* Choose one of the following options to deactivate Acrobat XI, X, Creative Suite 6, and Creative Suite 5:
|
Product | Help menu command to activate | Help menu command to deactivate | Notes |
---|---|---|---|
Creative Cloud app versions Creative Cloud 2019 and later | Help > Sign In | Help > Sign Out (your Adobe ID) | For instructions, see Activate and deactivate Creative Cloud apps. For issues, see Licensing errors | Creative Cloud 2019. |
Creative Cloud app versions Creative Cloud 2018 and prior | Help > Sign In | Help > Sign Out (your Adobe ID) | For instructions, see Activate and deactivate Creative Cloud apps. For issues, see Troubleshoot Creative Cloud activation errors. |
Acrobat DC | Help > Sign In | Help > Sign Out(your Adobe ID) | For instructions, see Activate and deactivate Creative Cloud apps. For issues, see Troubleshoot Creative Cloud activation errors. |
Acrobat XI, X | Help > Activate | Help > Deactivate* | Adobe Acrobat XI and X activate automatically as soon as the software detects an internet connection. To activate Acrobat manually, use the Activate command. For issues, see Activation and deactivation troubleshooting. |
Creative Suite 6 | Help > Activate | Help > Deactivate* | Activate your software within the first seven days of use. For issues, see Activation and deactivation troubleshooting. |
Creative Suite 5 | Help > Activate | Help > Deactivate* | Creative Suite 5 apps activate automatically as soon as the software detects an internet connection, or the software prompts you to activate it during installation. For issues, see Activation and deactivation troubleshooting. |
Creative Suite 2 & 3 Acrobat 7, 8, & 3D Audition 3 | N/A | N/A | Our aging activation servers for earlier versions of Acrobat and Creative Suite (CS) applications had to be retired. Without the activation servers, these applications display an activation or connection error when trying to verify a license. To install a version that doesn't require activation, see either Error: 'Activation Server Unavailable' | CS2, Acrobat 7, Audition 3 or Activation or connection error | CS3, Acrobat 8. |
FrameMaker RoboHelp TCS | Help > Sign In | Help > Sign Out | The product activates once you start it for the first time after entering the serial number. For help finding the serial number, see Find your serial number or redemption code. |
Photoshop Elements Premiere Elements | Help > Sign In | Help > Sign Out | The product activates once you start it for the first time after entering the serial number. For help finding the serial number, see Find your serial number or redemption code. |
Flash Player Acrobat Reader Shockwave Player | N/A | N/A | You don’t need to activate these products. |
* Choose one of the following options to deactivate Acrobat XI, X, Creative Suite 6, and Creative Suite 5:
|